UI/UX Designer
GDIT is seeking a User Experience Designer to lead human-centered design for a federal platform modernization program. You will shape how federal analysts, coordinators, and decision-makers interact with a next-generation system replacing fragmented legacy tools with intuitive, accessible workflows that directly support mission-critical operations. MEANINGFUL WORK AND PERSONAL IMPACT As a User Experience Designer, your work will define the experience for federal users who rely on this platform to execute their mission every day.Lead user research, interaction design, and visual design for a platform serving diverse user personas across a federal agencyCollaborate with product managers, engineers, and federal stakeholders to translate complex operational workflows into intuitive, accessible interfacesDrive design quality as a contractual performance metric your work directly impacts program successUtilize iterative, participatory design methods aligned to SAFe sprint cadences and User Validation Events Function/Responsibility Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing with federal analysts and decision-makersDesign and specify user interfaces and information architecture for complex operational workflowsLead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discoveryProduce user requirements specifications and experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specificationsEffectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually to federal stakeholders and engineering teamsPlan and facilitate collaborative critiques and analysis and synthesis working sessionsWork closely with front-end engineers and development teams to ensure design fidelity and that customer goals are metParticipate in User Validation Events (UVEs) at PI completion, incorporating feedback into subsequent incrementsEnsure Section 508 / WCAG 2.1 AA compliance across all deliverablesMaintain a scalable design system supporting platform consistency and rapid iteration WHAT YOU'LL NEED TO SUCCEED Education: Bachelor's degree in cognitive and/or experimental psychology, human factors engineering, or an engineering-related field (e.g., systems engineering, software engineering, business process engineering)Experience: 4+ years demonstrated ability to conduct user research, analysis and synthesis, interaction design, and experience measurement activities in support of product developmentStrong portfolio demonstrating complex workflow design (data-heavy, multi-step processes)Proficiency in Figma or equivalent design/prototyping toolsExperience conducting user research and usability testing in federal or regulated environmentsUnderstanding of accessibility standards (Section 508, WCAG 2.1)Experience working within Agile/SAFe delivery teams with sprint-aligned design deliverablesSecurity clearance: Active SecretUS citizenship required Preferred Qualifications Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or HCD certificationExperience designing for geospatial, scientific/analytical, or technical operations toolsFamiliarity with design systems supporting low-code or configurable platformsExperience with government UX frameworks (USWDS or similar) Location: Remote with periodic on-site (Washington, D.C.) Clearance: Active Secret clearance required GDIT IS YOUR PLACE Growth: AI-powered career tool that identifies career steps and learning opportunitiesSupport: An internal mobility team focused on helping you achieve your career goalsRewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time offFlexibility: Full-flex work week to own your priorities at work and at homeCommunity: Award-winning culture of innovation and a military-friendly workplace
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