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A Brief Overview
The Director of Emergency Services is responsible for the overall leadership and functions of the Emergency Department. This position provides direction and leadership to implement and oversee nursing/ clinical care standards, practice and competencies for neonatal to geriatric patient population. The Director of Emergency Services assures that the department meets or exceeds expected outcome measures including patient satisfaction, employee/ staff safety, employee satisfaction, length of stay, clinical quality and standards. The Director will collaborate with quality management and external regulatory and accrediting entities to ensure all mandated services and standards are met and exceeded for both adult and pediatric patients that are seen. This position also manages department finances and business goals, including budgeting and control of salary, non-salary, and capital investment expenses. The incumbent is responsible for maintaining effective and responsive relationships with patients, managing professional and clerical staff - including interactions with each department at Stanford Health Care and liaison with Emergency Medical Services, San Mateo County, and Santa Clara County.

What you will do

• Collaborates with Human Resources on the recruitment and selection of qualified employment candidates, following all policies, guidelines and applicable laws

• Develops and implements policies that guide and support the provision of services; ensures that policies and procedures are compatible with the function and goals of SHC and which meet the external regulatory and statutory requirements.

• Effectively assists in providing leadership, direction, and the administration of operations to ensure compliance with established institutional objectives and the delivery of optimal quality and safe health care services.

• Effectively provides direction and policy interpretation to managers in managing their respective areas of responsibility; offers advice in handling special human resources matters and administrative concerns.

• Ensures that departments/areas comply with or exceed all regulatory requirements including, but not limited to, JCAHO, CAP, OSHA, FDA and compliance with EMTALA regulations.

• Guides the preparation of Hospital/departmental budgets and allocation of funds based upon reviews of department estimates/recommendations, familiarity with operating procedures and cost/revenue projections.

• Integrates department's services with the hospital's primary functions by supporting organizational mission, priorities and goals, and by delivering optimal quality health care services.

• Provides and maintains effective communications with medical staff, the community and all levels of supervision and staff. Regularly tours the facilities and service areas to identify opportunities for change and development.

• Regularly measures staff's performance against established criteria-based performance standards; utilizes evaluations as an objective management tool for counseling staff members to higher levels of performance to facilitate their professional development and maximize their contribution towards established institutional goals. Always takes immediate action in serious disciplinary situations; documents actions taken and the rationale for the decision.

• Reviews all department requests for capital expense items and submits same, with recommendations, to the Vice President

Qualifications

• Bachelor's Degree in Nursing required

• Master degree in Nursing, Healthcare Administration, Business or other applicable fields required

• 7-10 years of broad, extensive, and progressively responsible directly related work experience in administrative and/or managerial positions required

• California Registered Nurse (RN) license

• Basic Life Support (BLS) certification for providers issued by the American Heart Association

• Advanced Cardiac Life Support (ACLS) certification issued by the American Heart Association

• Pediatric Advanced Life Support (PALS) certification issued by the American Heart Association

• Trauma Nursing Core Course (TNCC) certification or must be completed within 6 months of hire

• Certified Emergency Room Nurse (CEN)

Required Knowledge, Skills and Abilities

• Effectively plans, organizes and evaluates work duties of self and unit staff to promote quality nursing and patient care activities.

• Motivates, inspires and develops employees to accomplish goals and objectives.

• Collaboratively works with peers and others to set and achieve interdepartmental and organizational goals.

• Knowledge of current emergency nursing practices and procedures according as defined by the California Nurse Practice Act, Emergency Nursing Scope of and Standards of Practice, ANA Scope and Standards of Practice and ANA Code of Ethics in coordination with hospital policy and procedure.

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

#LI-BS1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.