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Job Title: MTAC Enrollment Support Specialist (Remote)
Company Name: University of Illinois
Location: Urbana, IL
Position Type: Full Time
Post Date: 02/27/2026
Expire Date: 03/29/2026
Job Categories: Education, Collegiate Faculty, Staff, Administration
Job Description
MTAC Enrollment Support Specialist (Remote)
<span style="font-family: Arial"><h2 style="text-align: center">MTAC Enrollment Support Specialist (Remote)</h2><h3 style="text-align: center">Office Medicaid Innovation</h3><p style="text-align: center"><strong>Sponsorship for Work authorization is not available for this position.</strong></p><br><h4>Job Summary</h4>Under the supervision of the Senior IMPACT Onsite Compliance Coordinator, the MTAC Enrollment Support Specialist conducts certification and annual recertification reviews for mental health providers seeking to qualify as Medicaid enrolled Behavioral Health Clinics (BHCs) and works with statewide Medicaid enrolled Community Mental Health Centers (CMHCs) to annually assess their qualifications to provide Subspecialty mental health services. The MTAC Enrollment Support Specialist utilizes their knowledge and experience in Medicaid behavioral health practice and policy to support and coach community providers statewide, to ensure behavioral health service providers, their staff and programs meet specific state requirements, and the agencies are qualified to serve the public. Healthcare and Family Services (HFS) is Illinois' single state Medicaid agency and the state organization responsible for administering Illinois' Medical Assistance and Child Support programs.<h4>Duties & Responsibilities</h4><ul><li>1. Implement a complex initial certification and annual recertification application process, utilizing the HFS IMPACT system for both: a) mental health provider entities who are applying to become BHCs; and for, b) existing CMHCs seeking approval to provide subspecialty services; </li><li>2. Conduct initial reviews and communicate to a provider when their application is considered complete, or explain what is still needed; </li><li>3. Notify providers when an IMPACT application is considered complete, and when the formal review process begins </li><li>4. Implement date tracking to identify providers who are outside of normal time parameters; and annual certification and recertification dates to ensure timely reviews </li><li>5. Maintain communication and providers who are having difficulty getting through the readiness for formal review process and uses Excel or other tracking system of implemented, to maintain timely documentation of assigned providers. </li><li>6. Uses expert knowledge of Medicaid behavioral health policies to support providers who have process, policy and procedure questions; Conducts formal, on-site review processes annually, linking policy and practice </li><li>7. Ensures agency staff and leadership meet education and training requirements, staffing, and timeframes for services </li><li>8. Identifies issues and discusses strategies for meeting compliance standards. Research policy, and consults with Sr IMPACT Onsite Compliance Coordinator to locate answers to complex policy questions about certification and annual reviews, and keeps providers informed. </li><li>9. Drafts formal, written communications to providers; Drafts notification to HFS of provider review completions and recommendations for approval; Notifies IMPACT Onsite Compliance Coordinator of provider compliance issues </li><li>10. Maintains email, phone and in-person communications with hundreds of statewide providers, for technical, procedural, and policy support related to certification and recertification. </li><li>11. Other duties as assigned </li></ul><h4>Minimum Qualifications</h4><p>• Bachelor's degree. • A total of one (1) year (12 months) in education, training and/or work experience in the area of Behavioral Health Care. (Note: Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.) • Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.</p><h4> Preferred Qualifications</h4><p>• Qualified applicants must understand the Illinois Medicaid delivery system. </p><h4>Knowledge, Skills and Abilities</h4><ul><li>The qualified applicant should be highly organized, self-motivated, and able to work semi-independently.</li><li>Proficient in Microsoft Office, with an emphasis on Excel.</li><li>Excellent interpersonal skills, and proven excellence in oral and written communications.</li><li>Understanding of Medicaid Rehab Option (MRO) behavioral health services, and experience translating policy into practice.</li><li>Strong written and verbal communication</li><li>Knowledge in state agency governance</li><li>Creative approach to problem-solving</li><li>Knowledge of Microsoft Office Suite (Word, Excel, Power Point, Teams, Outlook)</li></ul><h4>Appointment Information</h4><p>This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible. The budgeted salary range for the position is $50,000 to $65,000. Salary is competitive and&nbsp;commensurate&nbsp;with qualifications and experience, while also considering internal equity.&nbsp;&nbsp;</p><p>System Office jobs such as this one are not eligible for the Referral Program. </p><p>&nbsp;</p><p>For more information on Civil Service classifications, please visit the SUCSS web site at <a href="https://www.sucss.illinois.gov/pages/classspec/default.aspx" target="_blank">https://www.sucss.illinois.gov/pages/classspec/default.aspx</a>.</p></span><span style="font-family: Arial"><h4>Application Procedures &amp; Deadline Information</h4><p>Applications must be received by 6:00 pm (Central Time) on March 9, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through <a href="https://jobs.illinois.edu">https://jobs.illinois.edu</a> will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Amanda Bubonic at abubo2@uillinois.edu. For questions regarding the application process, please contact 217-333-2137.</p><p>At the University of Illinois Urbana-Champaign — the state’s flagship public university and one of the world’s leading research institutions — <strong>every staff member helps shape what’s next</strong>. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you’re empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence — where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.</p><p><a href="https://makeitcu.com/" title="https://makeitcu.com/">Champaign-Urbana</a></p><p><em>Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.</em></p><p id="benefitStatement">This position is intended to be <a href="https://go.illinois.edu/workatillinois">eligible for benefits</a>. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.</p><hr><p align="center">The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit <a href="https://go.uillinois.edu/noticesandposters" target="_blank">Required Employment Notices and Posters</a> to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank">E-Verify</a>.</p><p align="center">Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the <a href="http://go.illinois.edu/accommodationportal" title="http://go.illinois.edu/accommodationportal">reasonable accommodation portal</a>, or by contacting the Office for Access &amp; Equity at 217-333-0885, option #1, or <a title="mailto:accessibility@illinois.edu">accessibility@illinois.edu</a>.</p><hr><p><strong>Requisition ID</strong>: 1035196<br><strong>Job Category</strong>: Professional and Administrative<br><strong>Apply at:</strong> <a href="https://jobs.illinois.edu">https://jobs.illinois.edu</a></p><a name="HEJobs" type="hidden" value="No"></a><a name="Billing_Name" type="hidden" value=""></a><a name="Billing_Email" type="hidden" value=""></a></span>
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Contact Information
Company Name: University of Illinois
Website:https://illinois.csod.com/ux/ats/careersite/1/home/requisition/16294?c=illinois
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