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Job Title: Senior Training Manager, Patient Services - Eye Care
Company Name: AbbVie
Location: Mettawa, IL
Position Type: Full Time
Post Date: 02/27/2026
Expire Date: 03/29/2026
Job Categories: Advertising/Marketing/Public Relations, Biotechnology and Pharmaceutical, Engineering, Finance/Economics, Information Technology, Sales, Science, Quality Control
Job Description
Senior Training Manager, Patient Services - Eye Care

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.


Job Description

We are seeking a dynamic and results-oriented Senior Training Manager to join our Access and Reimbursement Training Team. This role will focus primarily on Eye Care, with secondary support to Oncology Field Reimbursement Managers.

Key Responsibilities:

  • Develop and execute comprehensive training strategies for the Access and Reimbursement organization, with a primary focus on Eye Care and secondary support to Oncology.
  • Analyze current training processes and identify opportunities for improvement.
  • Design, develop, and implement modular, scalable training programsincluding e-learning, instructor-led, and blended learning solutions.
  • Conduct needs assessments to identify performance gaps and training requirements within Eye Care and Oncology access and reimbursement.
  • Evaluate training effectiveness using data and business metrics, providing actionable feedback to stakeholders and partners.
  • Collaborate closely with internal eye care teams and external partners to ensure alignment and support of Eye Care-specific goals, while supporting Oncology initiatives.
  • Ensure compliance with legal and regulatory requirements, working with Legal/OEC and following MRP guidelines.
  • Proactively anticipate challenges and develop strategies to facilitate successful program rollouts.

Qualifications

  • Bachelors degree required; Masters preferred.
  • 7+ years experience in training, field reimbursement management, district management, or account executive roles within healthcare or life sciences.
  • 2+ years of Access & Reimbursement experience, including Buy and Bill.
  • Proven experience developing and delivering performance-focused training programs.
  • Strong understanding of instructional design and adult learning principles.
  • Excellent project management and communication skills.
  • Proficiency with learning management systems, e-learning platforms, training software, and AI tools.
  • Ability to work independently and lead teams with minimal supervision.

Competencies:

  • Growth mindset and willingness to be uncomfortable for skill development.
  • Strategic thinking and solid business acumen.
  • Facilitation, communication, and active listening skills.
  • Adaptive and flexible in a fast-paced environment.
  • Commitment to excellence and continuous improvement.

Additional Information:

  • Approximately 40% travel required.
  • Flexibility to work outside standard business hours.

If you are proactive, strategic, and passionate about enhancing access and reimbursement training in Eye Care and Oncology, we encourage you to apply.


Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

  • The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this postingbased on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more orless than the posted range. This range may be modified in thefuture.

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

  • This job is eligible to participate in our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission,incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paidandmay be modified at the Companys sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Contact Information
Company Name: AbbVie
Website:https://careers.abbvie.com/en/job/senior-training-manager-patient-services-eye-care-in-mettawa-il-jid-25131?_atxsrc=HBCUConnect&utm_source=HBCUConnect
Company Description:

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