The Operations Manager performs office coordination, admissions, and marketing duties for the School of Business Continuing and Professional Education department. Exercises discretion and good judgment when performing office procedures and dealing with students, faculty, staff, and visitors. Serves as the first point of contact for people doing business with professional studies and continuing education programs. Supports the CPE Executive Director and management team in executing strategic marketing initiatives and daily operations.

A high school diploma and relevant experience in business management, public administration, or administrative services, and three to five years of clerical, financial management, customer service, basic brand management and marketing or project management experience. Candidates with a bachelor’s degree and a minimum of two years of work experience are preferred. Candidates with higher education experience are also preferred. Must be proficient with Microsoft Office 365. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Ability to coordinate the administrative activities and daily operations of a department. Word processing, data entry, and spreadsheet development/maintenance skills are essential. Experience in Banner, Desire 2 Learn, and Salesforce proficiency is a plus. Experience with website editing. social media marketing and Canva experience or willingness to obtain is essential. Ability to develop and monitor compliance with annual budgets and consult with program personnel regarding the availability of funds and preparation of funding requests. Demonstrated ability to exercise discretionary judgment and specialized knowledge in interpreting and applying policies. Demonstrated ability to make sound decisions based on consideration of competing factors.

Excellent communication skills (written and verbal), organizational/leadership skills, and demonstrated ability to work independently and in team environments to meet goals and deadlines.

Customer-focused and results-driven, with a professional and positive attitude and demeanor. Able to be proactive and multi-task and handle frequent interruptions, have attention to detail, and hold themselves to a high degree of integrity.

Must be able to use discretion and work independently in completing assignments. Tact and diplomacy are essential.

Understanding and compliance with FERPA requirements is required.

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.